Chat Support Agents - Canada

Are you positive, energetic and outgoing? Are you looking for an employer that presents the opportunity for you to grow with them?  If so, welcome to Emerge Work At Home, where your future is chatting!

 

We are looking for CHAT Support Agents to join our team and work from the comfort of your home.

 

As an Emerge Work At Home CHAT Support professional, you’ll interact with customers of well-known and respected brands. You may place orders, answer product questions or resolve billing issues via chat.

Qualifications

- Previous customer contact experience in a fast-paced environment preferred.

- Preference will be given to those who have prior Work At Home experience.

- Exceptional interpersonal and relationship building skills with the ability to analyze and assess the needs of our customers.

- Exceptional verbal and written communication skills preferably in CHAT programs.

- Strong flexibility and adaptability to manage multiple tasks within stringent time frames while ensuring accuracy.

- Work independently in a structured environment with minimal supervision.

- Strong computer literacy in accessing numerous applications during any one transaction and expert internet navigation.

 

Only shortlisted applicants will be contacted.

Skills

- Working knowledge of MS Office products

- Minimum High School Diploma or equivalent required

- Highly skilled in attention to detail and accuracy with multitasking skills

- Exceptional written communication skills

Compensation

Starting hourly rate is based upon experience

Job Type

Full Time and Part Time positions available.

Workdays & Hours

*MON – FRI, 8:30 AM – 7:00 PM EST* and in future could involve some weekends.

Submit your application today!

Click below to fill out our online application form

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An image of Emerge BPO Logo.